Follow-up for home service businesses
You're leaving money on the table. We know where.
nudj follows up with missed callers, unbooked estimates, and customers who went quiet, then shows which jobs came back.
Built for HVAC, electrical, plumbing, pest control, facilities, mechanical, and home service teams.
nudj audit report
Apex Mechanical
Follow-up reviewed - last 12 months
Recoverable job value
$4,820
Estimated from missed calls, open estimates, and customers due for service.
Missed-call follow-up
$3,240
18 callers still worth chasing
Open estimates
$1,580
12 quoted jobs not booked yet
Boiler repair quote
Sent 9 days ago
$320
AC service caller
Missed call yesterday
$280
Next step
Review the audit together
Book a call
The audit shows the upside first. nudj then texts customers, tracks replies, and proves which jobs came back.
The follow-ups that usually get missed
nudj catches the moments you meant to follow up on.
You already know who needs a nudge. The problem is remembering, writing the text, and doing it at the right time while you are busy running jobs.
Maya called while your tech was on a job.
nudj texts missed callers back, so people who wanted help still have an easy way to book.
Jordan never booked after the quote.
nudj follows up while the job is still warm, before the customer calls someone else.
The annual service is overdue.
nudj spots customers due for maintenance and sends a simple reminder to bring them back.
The follow-up feels helpful
It should feel like good service, not like they joined a campaign.
Missed calls get a quick reply
nudj can send a simple text like: sorry we missed your call, was this about booking a visit?
Quotes get a simple nudge
nudj checks in after an estimate so interested customers do not drift while the job is still fresh.
The job gets tied back
Follow-up links and replies help show which missed calls, quotes, and reminders turned into work.
Less owner admin
Stop doing follow-up work in your head.
nudj handles the follow-up you mean to do, but rarely have time for between jobs, dispatch, invoices, and the rest of the day.
- Checking voicemails after a long job.
- Remembering every unbooked quote.
- Manually texting missed callers.
- Guessing whether a quiet week means lost work.
- Chasing people who already opted out.
- Paying for tools that still leave the follow-up to you.
Protect the relationship
It should feel personal, because your customers are personal.
nudj sends the obvious texts, stops when it should, and brings you in before anything feels delicate.
- No pushy sales blast.
- Opt-outs are handled immediately.
- Your team sees the full message history.
- Unclear replies wait for you.
- Your CRM stays the source of truth.
- Reports show booked jobs, not vanity metrics.
Demo first
Know the number before you commit.
The audit shows how much money is sitting in missed calls, unbooked estimates, and customers who have gone quiet.
Book a call
Talk through the jobs slipping through the cracks.
Start with a quick call. If nudj looks useful, we will walk through what it should follow up on first.
Questions we get
Quick answers.
- Does nudj replace my CRM or phone system?
- No. Your CRM, phone, and booking tools stay where the work happens. nudj handles follow-up and points customers back to the right next step.
- How much work is this for me?
- Very little. nudj finds the missed follow-ups, sends the simple texts, and only asks you to step in when a reply needs a human.
- Will this annoy my customers?
- The first message is short, soft, and link-free. If someone opts out, nudj stops immediately.
- How do I know if it worked?
- When a nudged customer books or comes back, nudj matches that work back to the follow-up and reports what was recovered.
Your next job is probably already in a missed call or stale quote.
Start by seeing how much follow-up is waiting to be recovered.